Frequently Asked Questions

What is the kannuu Developer Network?
The kannuu developer network, also referred to as the kDN, is a place for developers to download the kannuu product development tookits and associated documentation.  It is a community of developers with the skill and creativity to extend the kannuu lookup solution to your unique content. 
 

How does it work?
The developer network allows developers to download the kannuu development toolkit and customize kannuu-based lookup applications.
To download the SDK, join the developer community.  It’s free!
 

Where do I download the kannuu SDKs?
Visit our downloads page.

I have lost my password, can you send it to me?
Visit our password retrieval page.

Which platforms does kannuu support?
kannuu supports multiple platforms and operating systems.  For a complete list, please visit our downloads page .

What can I do with the SDKs?
Each kannuu solution has an associated kannuu SDK.  These SDKs give developers the technical resources required to build kannuu based lookup applications. 

kannuu Server Solutions SDKs are only available on a 30-trial basis.  Each SDK is subject to kannuu Terms of Use.

Can I download multiple SDKs?
Yes.  There is no restriction to which SDKs you can download.  You cannot, however, download the same SDK multiple times if you’ve already reached the end of your 30 day trial period. 

I have a question regarding the kannuu code, who can I ask?
Any coding questions or issues can be directed to support@kannuu.com or you can visit the kannuu support forum . 

I found a bug, how do I report it?
kannuu is always looking for opportunities to ensure that our technology has clean, usable code.  If you happen to find a bug, please drop us a note at bugs@kannuu.com .

How do I license the kannuu software?
If you are interested in licensing the kannuu software for your organization, please email us at bizdev@kannuu.com or give us a call at (214)295-5538.